Privacy Policy - BookMilano

Last updated: February 25, 2026

1. Who We Are

BookMilano is a US-incorporated company that operates the BookMilano platform, a booking and business listing service for businesses in Milan, Italy.

2. Data We Collect

Account information, booking data, business information, chat conversations, analytics data (with consent), and payment data (processed by Stripe).

3. How We Use Your Data

To manage accounts, process bookings, facilitate business listings, process payments, improve the platform, and communicate updates.

4. Third-Party Services

Stripe (payments), OpenAI (AI chatbot), Replit (hosting and authentication). We do not sell personal data.

5. Your Rights

You may request access, correction, deletion, or portability of your data. California residents have additional rights under CCPA. EU residents have rights under GDPR.

6. Contact

Email: privacy@bookmilano.com

BookMilano